Privacy Policy

Last updated: 2026

1. Data Controller

DuelHost ("we", "us", or "our") operates the website at https://duelhost.io/. We are the data controller responsible for your personal data collected through this website.

Our business is located in Fredericia, Denmark.

2. What Data We Collect

We may collect the following types of personal data when you use our website:

• Usage data — IP address, browser type and version, operating system, referral source, pages visited, time and date of visit, time spent on pages, and page interaction information
• Contact data — name, email address, and any other information you voluntarily provide when contacting us through forms or email
• Technical data — device type, screen resolution, and language preferences

3. Cookies and Tracking

Our website uses cookies — small text files placed on your device — to enhance your browsing experience. We use the following types of cookies:

• Strictly necessary cookies — required for the website to function properly; cannot be switched off
• Analytics cookies — help us understand how visitors interact with the website by collecting and reporting information anonymously
• Functional cookies — enable enhanced functionality and personalisation, such as remembering your preferences

You can control and manage cookies through your browser settings. Please note that removing or blocking cookies may impact your user experience and parts of the website may no longer be fully accessible.

4. Analytics

We use Google Analytics, a web analytics service provided by Google LLC, to analyse usage of this website. Google Analytics uses cookies to collect information about how visitors use the site. The information generated is transmitted to and stored by Google on servers in the United States. Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity, and providing other services relating to website activity and internet usage.

Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google's behalf. You can opt out of Google Analytics by installing the Google Analytics Opt-out Browser Add-on.

5. Legal Basis for Processing

We process your personal data on the following legal bases:

• Consent — where you have given us explicit consent to process your personal data for a specific purpose (e.g., analytics cookies)
• Legitimate interest — where processing is necessary for our legitimate interests (e.g., improving our website and services), provided those interests are not overridden by your rights
• Legal obligation — where we need to process your data to comply with a legal obligation

6. Data Retention

We retain personal data only for as long as necessary to fulfil the purposes for which it was collected. Analytics data is retained for a maximum of 26 months. Contact form data is retained for as long as needed to respond to your enquiry and for a reasonable period thereafter for record-keeping purposes.

7. Your Rights

Under the General Data Protection Regulation (GDPR) and applicable data protection laws, you have the following rights regarding your personal data:

• Right of access — request a copy of the personal data we hold about you
• Right to rectification — request correction of inaccurate or incomplete personal data
• Right to erasure — request deletion of your personal data where there is no compelling reason for its continued processing
• Right to data portability — request transfer of your personal data to you or a third party in a structured, commonly used, machine-readable format
• Right to object — object to the processing of your personal data where we are relying on a legitimate interest
• Right to restrict processing — request that we restrict the processing of your personal data under certain circumstances
• Right to withdraw consent — withdraw your consent at any time where we are relying on consent to process your personal data

To exercise any of these rights, please contact us using the details provided below. We will respond to your request within 30 days.

8. Third-Party Services

Our website may contain links to third-party websites and services. We are not responsible for the privacy practices of these third parties. We encourage you to read the privacy policies of any third-party websites you visit. The third-party services we may use include:

• Google Analytics — for website usage analytics
• Google Fonts — for web font delivery
• Content delivery networks — for optimised delivery of website assets

9. Data Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

10. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will post the updated policy on this page with a revised "last updated" date. We encourage you to review this page periodically.

11. Contact Information

If you have any questions about this Privacy Policy or wish to exercise your data protection rights, please contact us:

• Website: https://duelhost.io/
• Location: Fredericia, Denmark